[Column] Chioma Nnani: Your 90-day plan to a richer 2017
31-01-2017 | 11:44:24
I stopped making New Year resolutions some years ago. I'm one of those If you think something is wrong, why wait till a new year to try and fix it? kinda people.
[Column] Chioma Nnani: Hype and Substance in Business
15-12-2016 | 08:59:00
So I was talking to someone who's really good at internet marketing and she was telling me that some people in my industry buy followers on social media, and how that's a really dumb thing to do.
[Column] Chioma Nnani: Make or Break for Nigerian Businesses
27-10-2016 | 09:25:00
There are different sorts and levels of customer service that a person can get in Nigeria. Some will leave you biting your fingers and swearing by everything that is important to you, never to patronise them again. And the rest will blow your mind.
[Column] Chioma Nnani: The God Business in Nigeria
05-09-2016 | 10:55:00
I mentioned earlier – I think it was in a publicity interview – how I will back out of any deal where any soul dares mention god/Jesus/any religious variation.
[Column] Chioma Nnani: Make me your everything
08-08-2016 | 09:21:00
You know how they say "customer is king"? Well, some like to take it way too far - especially when they've not even become customers, yet.
Chioma Nnani: Dead Weight at Work
04-07-2016 | 09:44:00
So, I think I previously mentioned that I'm working on this project where I have to do something about an autobiography of one of the most inspirational men that Nigeria has ever produced; he is truly one of Nigeria's best-kept secrets.
Chioma Nnani: When things go right in the Nigerian Industry
21-06-2016 | 10:56:00
I remember being so mad that on a weekend, I tweeted a bank about the inept account manager they had lumbered me with. First thing on Monday morning, I got a call from my new account manager.
Chioma Nnani: Sycophancy in Business
07-06-2016 | 10:59:00
A business-owner takes the time to create job descriptions and specifications, then recruits staff only to surround themselves with sycophants whose strength is eye-service.
Chioma Nnani: The Simple things about Customer Services
21-04-2016 | 10:00:00
About a couple of weeks ago something went wrong at my online store. The result was that someone – a customer – was supposed to have been directed to a specific page to access the product they were interested in
Chioma Nnani: Respect your friend’s hustle
07-04-2016 | 11:30:00
Someone who wants you to do well doesn't take their money elsewhere (after having used your services), if you are good at what you do. It takes a special level of evil-heartedness to do this to someone who is a friend or family.